Manage your business accounts with ease; Move your money, monitor your money, deposit money, manage your money, and more!
We changed these services to provide a better experience for YOU! These new services feature improved security and ease of access, along with additional services like text banking, Trends (Personal Financial Management Tool), Popmoney, and a new Bill Pay system that gets your payment in on the day you specify, no more worrying about when to initiate a payment!
Pretty much everything! Both the Online Banking and Mobile Banking services changed. Bill Pay, External Account Transfers and Person to Person Transfers also changed.
The conversion to our new services happened on October 18th. We sent out reminders along with tips and tricks via email and postal mail so that you can stay ahead of the game with our new features. We will also continue to update these FAQs so you can be an expert online banker!
The new online banking log is simple and easy, but there is a short one-time procedure to get set up.
Your bill pay payee information carried over to our new Bill Pay service!
Very important things to remember:
Popmoney is Greylock’s new Person to Person transfer service. Popmoney allows you to send or request money to/from anyone using their cell phone number or email address.
Greylock’s mobile banking app provides the ultimate in convenient banking anywhere, anytime. You can download it from the Apple App Store or the Android Play store and there is even a separate version for tablets.
Trends is a new feature designed to make budgeting a breeze. Not only does it include helpful diagrams of your spending and your accounts at Greylock, you can also link your other bank accounts to your Trends data to see how your accounts are doing at other financial institutions. You’ll have the budgeting skills of a pro thanks to our helpful Trends feature.
From time to time you may want to make changes to your security information such as your UserID, Password or contact information. Please see below for instructions on how to change your security information.
The Greylock Contact Center, which you can call at 413-236-4000, is open and ready for your questions and concerns regarding logging in, password resets, and other general questions!