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Security - Phone Scam
GFCU has received a couple phone calls from members stating that they received a telephone call / voice message recording stating to call, "Greylock Federal Credit Union's Billing and Paying Department at 1-800-949-1864". When the member dialed the number they received the following recording, "Welcome to Greylock Federal Credit Union Billings and Paying Department renewing and online services; please input your 16 digit debit or credit card number".
This is a telephone fraud scam. Please note that GFCU will not call our members for this information since we already have this information on file. This is a type of phishing using the telephone and is blatant fraud. Please be aware that at no time will a representative of Greylock Federal, or any security-conscious institution, contact you to obtain, validate or discuss your "account number", credit card number or any other sensitive personal information. If you receive such a call, please end the conversation immediately and contact Greylock Federal at (413) 236-4000 to report the incident. |
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