Here To Help You

Access to cash and financial services is still fully available. While our branch lobbies are closed, drive up facilities and ATMs are open for business, and you can reach us by phone 24/7 by calling (413) 236-4000.

DRIVE UP LOCATIONS ARE OPEN:

West Street, Pittsfield - Elm Street, Pittsfield - 
Kellogg Street, Pittsfield - Park Street, Adams
Ashland Street, North Adams - Main Street, Williamstown
Stockbridge Road, Great Barrington


Greylock representatives are available 24/7 at (413) 236-4000.
CLICK HERE for Member Updates.

New SBA programs available for businesses
CLICK HERE for more details.

Contact Us



To report a lost or stolen credit card
1-800-558-3424

To report a lost or stolen debit card
1-877-267-1954

Debit Card Fraud Alerts
1-800-262-2024
**if you do not have a case number, stay on the line to be connected with a fraud specialist**

Debit Card Dispute
1-844-665-5272

Debit Card Travel Note
1-844-665-5272

PIN Change/Activation
1-800-757-9848

Nice Touch Plus
(413) 499-7233 or (413) 236-4007
Toll-free: (800) 207-5555 x. 4007

Your questions and comments are important to us

(413) 236-4000

Toll-free: (800) 207-5555

Please note: For your security, please do not send any confidential or sensitive information, such as your account number, social security number or card number. 
Alternatively, you may use our secure messaging platform within Online Banking.