Trusteer Rapport - Online Fraud Prevention Software

Protect Yourself with Trusteer Rapport


Add an extra layer of security at no cost. Download and install Trusteer Rapport.

Rapport is lightweight security software that protects your online banking communication from being stolen by criminals. Rapport is highly recommended by Greylock as an additional layer of security to any anti-virus or security software you already use. By protecting your internet connection and creating a tunnel for safe communication with Greylock's online website, Rapport blocks malicious attempts to steal money from your account.

What’s at Stake

Criminals are after your money and identity. Inevitably, your online credit union account has access to both. If criminals manage to access your online account, they can not only access your private information but also transfer money out of your account. Greylock has taken various measures to protect you against this threat, but one of the biggest risks is actually the computer you use to bank with. Here are two sophisticated attacks that criminals use to access your online bank account using your computer:

  • Malicious software (or malware) - automatically and silently downloaded onto your computer when you browse the Internet, malware silently captures your login information and transfers it to criminals as you log-in to your bank’s website. It is also capable of silently changing the transactions you execute as directed by criminals
  • Phishing - criminals build fake websites that look very similar to your credit union's website. They do this to lure you into visiting these fake websites and submitting your online banking log-in information. This data is later used to access your online credit union account

Why Your Current Computer Security is Not Enough

It takes days or even weeks for anti-virus vendors to identify and remove new variants of financial malware. Until they manage to do so, the malware is still undetected on your computer. Cyber criminals can attack your account minutes after you get infected with financial malware and before this malware is detected and removed by your anti-virus.

Trusteer Rapport - Dedicated Online Banking Security

Trusteer Rapport takes a unique approach that adds real value on top of your current security software. When you connect to your Greylock account online, Rapport does 3 main things in the background to make it extremely difficult for criminals to target you:

  1. Rapport verifies that you are really connected to Greylock's genuine website as opposed to a fake website created by criminals. Although this sounds trivial, it’s not obvious that you reach a genuine website when you type your credit union's address into your web browser
  2. Once verification is complete, Rapport locks down communication between your computer and Greylock's website. This prevents criminals from hijacking your online connection with the credit union.
  3. Rapport protects your computer and internet connection by creating a tunnel for safe communication with Greylock, preventing criminals from using malware to steal your log-in data and tamper with transactions

Compatible with Your Current Security Software

Rapport works alongside your current security software to provide comprehensive protection when you bank online. Rapport also communicates with Greylock's security systems. This allows Greylock to better use its security systems to protect your online account and block malicious attempts to steal money from your account.

Available at No Cost to You

Trusteer Rapport is available to you at no charge! Greylock covers all costs associated with the development, maintenance and support of Trusteer Rapport.


100 banks and 20 million customers are already using Rapport today to prevent online fraud. Trusteer, the security experts behind Rapport, make every effort to ensure Rapport remains constantly updated with the ability to protect you against new and emerging security threats.

Easy to Use

Rapport is very easy to download and use. Here’s what you need to do:

  1. Click the “Download Rapport Now” button to install it on your computer. This only takes a couple of minutes.
  2. Click “next”, “yes” and “continue” when prompted, until installation is complete. There’s no need to restart your computer once the process is complete
  3. Once installed, a small Rapport icon will appear next to your browser’s address bar as seen in the picture below. This icon is green when you are on a website protected by Rapport, and grey when you are on a website that is not protected by Rapport. The icon is for your information only and does not require any action from your end.
  4. If you would like to add a site to the list of approved websites to be protected by Rapport, simply click on the grey Rapport icon in your browser's address bar when you are on that site, then click "Protect this website".

Trusteer Indicator

Support When You Need It Most

Trusteer operates a 24 hour customer center to help with any questions or issues you may have. We offer live chat, telephone and email support, all of which can be found at http://www.trusteer.com/support

System Requirements

For updated system requirements, please visit http://www.trusteer.com/support/supported-platforms



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Love the flexibility
I had downloaded the Trusteer protection and love how it works. It has blended seamlessly with my other antivirus protection. The very visible icon in the address bar is a friendly reminder that it is protecting me. Thanks!
Posted By: Joanne
517 days 3 hrs 13 mins 58 secs ago