While we are pleased to provide partial access to some branch lobbies, please know that online and mobile banking, drive-up and telephone are still the best ways for you to work with Greylock, now and for the foreseeable future. These great services not only provide improved convenience, they also provide enhanced safety for you and our staff.

We are available 24/7 at (413) 236-4000

For Updated Branch Hours CLICK HERE

For Member Updates CLICK HERE

For Business Member Updates CLICK HERE

Online Banking

MOVE YOUR MONEY Transfer to your Deposit Accounts or Pay Loans, Cross-account transfers to another account you jointly own, External Account Transfer—transfer funds between accounts you own at other financial institutions and your Greylock accounts, Transfer funds to another person using Popmoney, Pay your bills with free Bill Pay, Schedule future recurring or single transfers

MONITOR YOUR MONEY Balance Inquiry, Account Transaction History, eStatements, Check Inquiry, BillPay history, Personal Financial Management with Trends

DO MORE View paid check images, Set Account Alerts, Secure message with Greylock staff, Export Feature to Quicken or Quickbooks

BROWSER REQUIREMENTS Google Chrome (Current Version), Mozilla Firefox (Current Version), Internet Explorer 9, Internet Explorer 11, Windows 7, Windows 10, Mac OSX (Current Version), Safari (Current Version)

Bill Pay | Manage your payments

It’s simple to sign up for Bill Pay. Just log in to online banking, click the Pay Bills tab, and complete the short set-up process. You can start building your payees instantly.

Let Bill Pay handle all your payments. You’ll save time and money!

** Apple macOS 10.15.4 and iOS 13.4 Users**

    You may experience issues accessing BillPay via Safari. We recommend taking the following steps to resolve:

    • Option 1: Use a different browser such as Chrome
    • Option 2: Change privacy settings in the Safari browser to allow cookies and cross-site tracking 

    Once you have completed these adjustments, restart Safari before opening the application again.


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    eStatements | Free and easy way to receive your monthly statements

    Each year, Greylock prints approximately 724,156 pages for our statements. That's enough paper to stretch from Pittsfield through Salem and 5 more miles into the Atlantic Ocean.

    Imagine all of the paper we can save if everyone switched to eStatements. Together, we can make a BIG difference. We offer two options for you to access your eStatements.

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    Online Banking

    To view your eStatements through Online Banking, simply log in, select any account in your profile and click the Online statements link in the upper right-hand corner. 

    To enroll in eStatements through Online Banking, simply log in, select any account in your profile and click the Online statements link in the upper right-hand corner and complete the enrollment request. You will receive your first eStatement with the next statement generation.

    Non-Online Banking

    Set up the eStatement service outside of Online Banking by stopping in a Greylock branch or call (413) 236-4000. Already set up eStatements outside of Online Banking?

    popmoney® | our personal payment service

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    Eliminate the hassle of checks and cash with Popmoney! Send and receive money as easily as you would receive email and text messages. You don't need a separate account, just use your current Greylock Checking or Savings account.


    • Send money using the recipient's name and email address, mobile number or checking/savings account information. You will be notified when the transaction is completed.
    • If you're receiving money, you will receive an email or text message telling you someone sent you money. Just log in to your financial institution's online banking site and direct the funds to your bank account.

    Transfer Now | easily transfer funds to and from your accounts at other financial institutions

    An easy and secure way to transfer your funds between financial institutions!

    • More Control over your money
    • An Expansive Network - Make transactions between 15,000 financial institutions via the ACH network, enabling our online banking users to take advantage of a unified, secure and easy-to-use account-to account transfer experience.
    • Save Time by using automatic transfers
    • Make one-time transfers, recurring transfers or future-dated transfers.

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