Here To Help You

Access to cash and financial services is still fully available.
While our branch lobbies are closed, drive up facilities and ATMs are open for business, and you can reach us by phone 24/7 by calling (413) 236-4000.


West Street, Pittsfield - Elm Street, Pittsfield - 
Kellogg Street, Pittsfield - Park Street, Adams
Ashland Street, North Adams - Main Street, Williamstown
Stockbridge Road, Great Barrington

Shared Branching services are temporarily suspended.

Greylock representatives are available 24/7 at (413) 236-4000
CLICK HERE for Member Updates.

New SBA programs available for businesses
CLICK HERE for Business Updates.

Telephone Banking

Say hello to Nice Touch Plus®

Now almost all of your banking can be done anywhere with the aid of a touch-tone telephone. With Nice Touch Plus you can still use traditional touch-tone keys as well as vocal commands.

Nice Touch Plus: (413) 499-7233 or (413) 236-4007

If you are outside of the (413) area, please call toll-free: (800)207-5555 x. 4007

With your PIN, Account Number and Nice Touch Plus you may request

Inquiries and Balance Information on Savings, Checking, Holiday Clubs, Loans, Term Share (CDs) and IRA Certificates and Prior-Year Interest Paid and Dividends Earned.

Histories on individual checks cleared, by check number or amount, total payroll deposit, and withdrawal and deposit histories on your accounts.

Withdrawals from Savings and Checking.

Deposit Transfers among Savings, Checking, Holiday Clubs, and transfers to pay loans.

Loan Payment Transfers - Get balance information on installment loans and mortgages, then make your payments from Shares or Checking.

Current Credit Union Certificate and Loan Details - Keep up-to-date on Greylock's most current CDs, IRAs, Financing Options and even calculate your loan payments.