Greylock Federal Credit Union has been recognized as one of America’s Best-In-State Credit Unions 2020 by Forbes Media and Statista Inc. Only the top 3.5% of the nation’s 5,236 credit unions made the list. Greylock was ranked #2 in Massachusetts.
“It is really nice when the community places so much confidence in our work,” said Greylock President/CEO John L. Bissell. “I thank our staff for their commitment to excellent customer service and thank our members for voting to grant us this honor.”
Forbes and Statista determined Greylock’s rank based on an independent survey of more than 25,000 US consumers who were asked to rate credit unions at which they have or previously have had checking accounts. Participants made recommendations regarding overall satisfaction; they also assessed credit unions in the following areas: ‘Trust,’ ‘Terms & Conditions,’ ‘Branch Services,’ ‘Digital Services,’ and ‘Financial Advice.’