While we are pleased to provide partial access to some of our offices, please know that online and telephone services are still the best ways for you to work with Greylock Insurance Agency, now and for the foreseeable future. These great services not only provide improved convenience, they also provide enhanced safety for you and our staff.

We are available Monday-Friday 8:30am-5:00pm at (413) 443-5943.

For Updated Office Hours:CLICK HERE

For Customer Updates:CLICK HERE

Available 24/7. Drop off payments at our Pittsfield - Allendale location or any Greylock Federal Credit Union night deposit box. These can be found at branches in Adams, North Adams, Great Barrington, Lanesborough and at Merrill Road in Pittsfield.

Flood Insurance

We Help You Navigate The Complicated Waters of Flood Insurance in Western MA

Whether you own a home or condo, or rent a place, it’s equally imperative that you understand your flood risk, your coverage options, and how to protect yourself and your loved ones from a flood catastrophe. As your neighborhood insurance agency, Greylock Insurance is particularly suited to guide you through your community’s rating system and help you complete the required forms to get coverage for your home and its contents.

Our initial discussion about your needs will always include the question, “Do you know what constitutes a flood?” The insurance industry uses a unique definition so we feel it’s important to share that information first and foremost.

In fact, many of the things that you may consider a “flood”, like a bathtub overflowing or leaving the lawn sprinklers on all night, actually do not constitute a flood from an insurance perspective. From the industry’s standpoint, a flood is a general and temporary condition of partial or complete inundation of two or more acres of normally dry land area or of two or more properties from one of the following:

  • Overflow of inland or tidal waters
  • Unusual and rapid accumulation or runoff of surface waters from any source
  • Mudflow
  • Collapse or sinking of land along the shore of a lake or similar body of water as a result of erosion, or caused by waves or currents of water exceeding anticipated cyclical levels, that results in a flood as defined above

Up until recently, flood insurance was only available through the National Flood Insurance Program. But with private insurers entering the flood insurance marketplace, a qualified agent can help you find this extremely important coverage at much more competitive rates than ever before. Greylock Insurance Agency has a team of highly trained professionals who can help you. Contact us today at (888) 200-4445 and we will help you assess your property’s flood risk, guide you through coverage options, and get you a complimentary quote.

Serving Berkshire County and those living in Westfield, Russell, Southwick, West Springfield, Huntington, Blandford, Otis, Granville, Chester, MA.