The following branch lobbies are open 9:00am-4:00pm Monday-Friday only: Williamstown, North Adams, Adams, Merrill Road, Elm Street, West Street, Kellogg Street, Lee, Lenox, Great Barrington.
Member Updates | Paycheck Protection Program | Business Member Updates
Report a Lost/Stolen Credit Card
1-800-558-3424
Report a Lost/Stolen Debit Card
1-844-665-5271
Debit Card Fraud Alerts
1-844-682-4502
**if you do not have a case number, stay on the line to be connected with a fraud specialist**
Debit Card Dispute
1-844-665-5272
Debit Card Travel Note
1-844-665-5271
PIN Change/Activation
1-800-992-3808
Nice Touch Plus
(413) 499-7233 or (413) 236-4007
Toll-free: (800) 207-5555 x. 4007