The best part about our digital banking app is that you can tailor your experience. Use the steps below to help you set up card and account alerts and set up transfers. Want to know more about digital banking? Find a wealth of info here. You can also visit part one of this blog post here.
Setting up Account Alerts vs. Card Alerts
Alerts can help you stay on top of actions you want to be aware of such as changes to your personal information, insufficient funds, payments due, transaction limits, or savings goals and spending limits. There are a lot of options you can choose from.
ACCOUNT ALERTS
In the Mobile App:
- Select the profile icon in the top right corner.
- Click Settings > Alerts.
- Select the type of alert you want to set.
On Desktop:
- Select Manage Alerts in the top right corner.
- Select the type of alert you want to set.
CARD ALERTS
In the Mobile App:
- Select Card Controls from the bottom menu.
- Choose your Debit or Credit card.
- Click Alerts and Controls > Manage Card Alerts.
- Select the type of alert you want to set.
On Desktop:
- Select Cards from the main menu > click Card Controls.
- Choose your Debit or Credit card.
- Click Alerts and Controls > Manage Card Alerts.
- Select the type of alert you want to set.
A2A vs. M2M - What's the difference?
Account-to-Account (A2A) is an external transfer from your own Greylock account to/from another account you own at another financial institution. This process of sending funds typically takes 3-5 business days.
Member-to-Member (M2M) is transferring funds from your own Greylock account to another Greylock member's account. This process is typically instant and you will need to know the other member's Greylock account number.
Account-to-Account (A2A) Instructions
On desktop:
- Login to Digital Banking and select Transfer & Pay > Transfers.
- Select More > Add an account.
- Select 'Add an external account' to login to your other FI's digital banking OR select 'Manually add an external account' and follow the instructions on screen.
In the mobile app:
- Login to Digital Banking and select Move Money > Standard Transfer.
- Click the 'From Account' drop down > Select 'Add an account'.
- Select 'Add an external account' to login to your other FI's digital banking OR select 'Manually add an external account' and follow the instructions on screen.
Member-to-Member (M2M) Instructions
On desktop:
- Login to Digital Banking and select Transfer & Pay > Transfers.
- Select More > Add an account.
- Select 'Link to another GFCU member's account' and enter their details.
In the mobile app:
- Login to Digital Banking and select Move Money > Standard Transfer.
- Click the 'To Account' drop down > Select 'Add an account'.
- Select 'Link to another GFCU member's account' and enter their details.
Greylock's Digital Banking also allows you to access your credit score, send and receive money with Zelle®, and so much more. If you haven't signed up for digital banking, make the switch here.