Here To Help You

Access to cash and financial services is still fully available.
While our branch lobbies are closed, drive up facilities and ATMs are open for business, and you can reach us by phone 24/7 by calling (413) 236-4000.

DRIVE UP LOCATIONS ARE OPEN:

West Street, Pittsfield - Elm Street, Pittsfield - 
Kellogg Street, Pittsfield - Park Street, Adams
Ashland Street, North Adams - Main Street, Williamstown
Stockbridge Road, Great Barrington

Shared Branching services are temporarily suspended.


Greylock representatives are available 24/7 at (413) 236-4000
CLICK HERE for Member Updates.

New SBA programs available for businesses
CLICK HERE for Business Updates.

BillMatrix

Make Your Greylock Loan/Mortgage Payments Online Anytime, Anywhere

Why call us on the phone, mail a check, or travel to a branch to make a Greylock loan or mortgage payment? Now you can easily pay online with Mobile Banking, Online Banking, or our Bill Matrix Online Payment System.

ONLINE BANKING & MOBILE BANKING USERS

Simply transfer from your Greylock deposit account to your Greylock loan using the Transfers menu option. Not an Online Banking user? Click here to enroll now!

BILLMATRIX

Click on the "Make a Payment" button to get started.

  • Pay as a "Guest" for a one-time payment
  • Register as a "User" for ongoing use and additional features
  • Pay with funds, or a debit card from a financial institution other than Greylock
  • When making a payment from your outside checking or savings be sure to have the account number and routing number of the financial institution

Additional benefits of Bill Matrix when you register as a “User”:

  • See a History of your payments
  • Set up Reminder messages to notify you when a payment is due
  • Schedule your payment for now or later
  • Set up recurring payments to send an amount automatically

NEED HELP? Watch our short instructional video.

Interactive Video Player

Loan payoffs are not permitted through BillMatrix. Please call (413) 236-4000 to pay off your loan.

Please note: If you call Greylock to make a payment over the phone, you may be subject to a $7.50 fee.